For each trip you will receive as Mecklenburger Bicycletour-Customer specially arranged travel documents. There is a tour booklet, a hiking map and sometimes a travel guide for each booked room. If necessary, all of this can also be contained in one booklet (e.g. as bikeline Spiralo). Furthermore, only the registrant will receive a hotel list and luggage tag for all participants. If you would like additional travel documents, you can obtain them for a surcharge of 15 to 20 depending on the tour. However, we do not send any documents without a booking for a trip.
Questions about your documents
You will receive the travel documents when we have received the full travel price
You will receive the travel price guarantee certificate together with the travel confirmation.
Yes, you can take out travel insurance with us. With the travel confirmation you will receive an insurance booklet from Hanse Merkur Versicherung AG. You can take out the insurance directly from the insurance company using the payment card in the booklet. When you register online, you have the option of booking travel insurance directly. Be sure to note the insurance deadlines. Please contact your insurance company directly to settle claims. You will find a corresponding address and service number in the booklet.